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Posts : 323
Join date : 2016-01-30

Italian
View user profilehttps://www.translationscloud.com

How to submit a ticket

on Sun Apr 10, 2016 3:45 pm
How to submit a ticket

How to submit a ticket


Hello,

Your Translations Cloud client area allows you to submit a ticket or a technical request to our technical department. Thanks to this feature you can quickly submit special requests to our team.


Note: We suggest you to contact our support forum before submitting a ticket.

How to submit a ticket

Once you are in this page you will be able to:
  • See a list of your previous tickets
  • Submitting a new ticket



Now you are about to start a new ticket


How to reply my tickets



From your tickets list you can click on a ticket to open it.
You will have access to a complete history of your ticket and you will be able to submit a reply.

Note: you can't reply to a closed ticket, you will have to open a new one.

Of course, an email notification service will notify you of new replies and updates.

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